HomePlatform overviewPartner BrandsExplore verified programsWhy VOORRTTrust and accountabilityWork RulesHow the platform worksLeaderboardPartner performanceEnterpriseBuild a brand program
Support Center

Get help with your VOORRT account, QR links, and settlement records.

Support is for practical help after you join or operate on VOORRT. For company information, brand cooperation, or formal contact details, use the Contact page.

Open Support RequestCompany Contact
Common support topics

What support can help with.

Send as much context as possible so the support team can check records faster and avoid asking for the same information twice.

Account accessHelp with sign up, log in, password reset, account email, partner code, dashboard access, or incorrect profile information.
QR trackingQuestions about Sales QR, Agent QR, scanned source, tracked orders, missing attribution, or how partner links should be used.
Commission recordsReview pending commission, locked commission, weekly settlement status, excluded orders, or abnormal order review outcomes.
Brand task questionsClarify available tasks, promotion rules, restricted wording, approved regions, product category limits, or task requirements.
Technical issuesReport broken links, page errors, log-in loops, dashboard display issues, QR display problems, or browser compatibility problems.
Policy requestsRequest help with privacy questions, compliance notices, regional restrictions, account data, or settlement review documentation.
Before you email

Include the details that match your issue.

Support can respond faster when your message includes the right identifiers. Do not send payment passwords or private credentials.

PartnersYour account email, partner code, and the page where the issue happened.
OrdersOrder ID, approximate order time, product/task name, and QR source if available.
QR issuesSales QR or Agent QR link, screenshot, device/browser, and expected destination.
SettlementSettlement cycle, commission status, amount shown, and the related tracked order.
Support flow

How support requests are handled.

Most issues can be reviewed with account and order context. Sensitive account, settlement, or compliance questions may require additional verification.

1Email support@voorrt.com with your issue type
2Attach account, QR, order, or screenshot details
3VOORRT checks account and attribution records
4Support replies with findings or next steps
5Settlement or compliance cases move to review